1. Introduction
This Cookie Policy should be read alongside our Privacy Policy, which provides additional information about how we collect, use, and protect your personal data. By continuing to use our website after being presented with our cookie consent banner, you acknowledge that you have been informed about our use of cookies as described in this policy.
Refreshyouthan is committed to transparency regarding the technologies we use to enhance your browsing experience, analyse website performance, and deliver relevant content. We comply with the EU ePrivacy Directive, GDPR requirements for cookie consent, and applicable New Zealand privacy legislation.
2. What Are Cookies?
Cookies are small text files that are placed on your device (computer, tablet, or mobile phone) when you visit a website. They are widely used to make websites function efficiently, provide a better user experience, and supply information to website owners. Cookies can be "session cookies" (deleted when you close your browser) or "persistent cookies" (remaining on your device for a set period or until manually deleted).
In addition to cookies, we may use similar technologies such as local storage, session storage, and pixel tags. References to "cookies" in this policy include these related technologies unless otherwise specified.
3. Data Controller
The entity responsible for cookies placed on refreshyouthan.world is:
Refreshyouthan
3 Beach Street, Queenstown 9300, New Zealand
Email: admin@refreshyouthan.world
Phone: +64 3 441 3222
4. Categories of Cookies We Use
4.1 Strictly Necessary Cookies
These cookies are essential for the website to function and cannot be disabled in our systems. They are usually set in response to actions you take, such as setting privacy preferences, logging in, or filling in forms. Without these cookies, certain services you request cannot be provided.
- Cookie consent storage: Remembers your cookie preferences so the consent banner does not appear on every visit. Duration: 13 months.
- Session management: Maintains your session state during navigation. Duration: Session.
- Security cookies: Help detect and prevent security threats. Duration: Session to 24 hours.
Legal basis: These cookies are necessary for the legitimate operation of our website and do not require consent under GDPR.
4.2 Analytics Cookies
Analytics cookies help us understand how visitors interact with our website by collecting and reporting information anonymously. This data allows us to improve website structure, content, and performance. Analytics cookies are only placed with your explicit consent.
- Page view tracking: Records which pages are visited and how long users spend on each page. Duration: Up to 24 months.
- Traffic source analysis: Identifies how visitors arrived at our website (search engines, direct visits, referral links). Duration: Up to 24 months.
- User flow analysis: Tracks navigation paths to identify popular content and potential usability issues. Duration: Up to 24 months.
Legal basis: Consent. You may withdraw consent at any time through our cookie settings panel or by clearing your browser cookies.
4.3 Marketing Cookies
Marketing cookies may be set by our advertising partners to build a profile of your interests and show you relevant advertisements on other websites. They work by uniquely identifying your browser and device. Marketing cookies are only placed with your explicit consent.
- Conversion tracking: Measures the effectiveness of advertising campaigns by recording when a visitor completes a desired action. Duration: Up to 90 days.
- Remarketing: Enables display of relevant advertisements to visitors who have previously visited our website. Duration: Up to 90 days.
- Social media integration: Allows sharing of content on social platforms and tracks engagement with shared links. Duration: Varies by platform.
Legal basis: Consent. Marketing cookies are never placed without your explicit opt-in through our cookie consent mechanism.
5. Third-Party Cookies
Some cookies on our website are placed by third-party services that appear on our pages. We do not control the placement or access of these third-party cookies. The third parties may use cookies to collect information about your online activities across different websites. We recommend reviewing the privacy policies of these third parties for more information:
- Analytics service providers (when analytics cookies are accepted)
- Content delivery networks that host fonts and icon libraries
- Payment processors (during checkout processes only)
We select third-party providers that demonstrate compliance with applicable data protection regulations and require them to process data only according to our instructions.
6. Managing Your Cookie Preferences
You have several options for managing cookies on our website:
6.1 Cookie Consent Banner
When you first visit our website, a cookie consent banner appears offering three options: Accept All, Reject, or Cookie Settings. You can change your preferences at any time by clicking "Cookie Settings" in the banner or by clearing your browser cookies and revisiting the site.
6.2 Cookie Settings Panel
Our Cookie Settings panel allows granular control over analytics and marketing cookies. Strictly necessary cookies cannot be disabled as they are required for basic website functionality.
6.3 Browser Settings
Most web browsers allow you to control cookies through their settings. You can typically configure your browser to refuse all cookies, accept only first-party cookies, or delete cookies when you close your browser. Please note that disabling cookies may affect the functionality of our website and your user experience.
Instructions for managing cookies in popular browsers:
- Google Chrome: Settings → Privacy and security → Cookies and other site data
- Mozilla Firefox: Settings → Privacy & Security → Cookies and Site Data
- Apple Safari: Preferences → Privacy → Manage Website Data
- Microsoft Edge: Settings → Cookies and site permissions → Manage and delete cookies
7. Data Collected Through Cookies
Depending on the cookie categories you accept, the following types of data may be collected:
- Device identifiers and browser information
- IP address (anonymised where technically feasible)
- Pages visited and navigation patterns
- Time and date of visits
- Referring website addresses
- Interaction data (clicks, scroll depth, form interactions)
This data is processed in accordance with our Privacy Policy. Analytics data is aggregated and anonymised wherever possible to prevent identification of individual users.
8. Data Retention for Cookie-Related Data
Cookie-related data retention periods vary by category:
- Consent records: Stored for thirteen months from the date of consent or rejection.
- Analytics data: Retained in identifiable form for up to twenty-four months, then anonymised and aggregated.
- Marketing data: Retained for up to ninety days from the date of collection, unless you withdraw consent earlier.
- Session cookies: Deleted automatically when you close your browser.
9. Your Rights
Under GDPR and applicable privacy laws, you have the right to:
- Withdraw consent for non-essential cookies at any time
- Access data collected through cookies that identifies you personally
- Request deletion of cookie-related personal data
- Object to processing based on legitimate interests
- Lodge a complaint with a supervisory authority
To exercise these rights, contact us at admin@refreshyouthan.world or use the contact details provided in Section 3 of this policy.
10. Updates to This Cookie Policy
We may update this Cookie Policy from time to time to reflect changes in the cookies we use, legal requirements, or our business practices. When we make material changes, we will update the "Last updated" date at the top of this page and may display a notification on our website. We encourage you to review this policy periodically.
11. Contact Us
If you have questions about our use of cookies or this Cookie Policy, please contact:
Refreshyouthan
3 Beach Street, Queenstown 9300, New Zealand
Email: admin@refreshyouthan.world
Phone: +64 3 441 3222